About Graciax

The AI-native suite,
built for India’s SMBs.

Graciax is CRM, HRMS and GST-ready Books with AI in every workflow. A small team in India, building tools that small and medium businesses actually enjoy using.

Graciax team Graciax team Graciax team Graciax team Graciax team

Trusted by 150+ growing businesses across India

Customer logo Customer logo Customer logo Customer logo Customer logo Customer logo Customer logo Customer logo Customer logo Customer logo Customer logo
Our story

From a simple CRM to an AI-native suite AI inside

Graciax began with one idea: software for SMBs should be simple on the surface and powerful underneath. We started with a CRM a sales team could learn in an afternoon. We added an HRMS that runs attendance, payroll and Indian compliance end to end. Then Books, for GST invoicing with a hash-chained audit trail.

Today Graciax supports hundreds of businesses across India and beyond, and the platform has changed shape. Wherever a person used to wait, a model now does the work. Voice agents ring new leads in about ninety seconds. Agents you hire from a chat score, assign and follow up. One MCP server plugs the whole business into Claude and Cursor.

We ship fast, we quote plainly, and every AI action stays approval-gated and logged. Graciax is more than a product. It is your growth partner.

See the AI in action
CRGraciax CRM
Leads, calls, tickets, invoices
AI Studio
HRGraciax HRMS
Attendance, payroll, compliance
AI Assistant
BKGraciax Books
GST invoices, quotations, GSTR
Audit trail
Arjun (AI Caller) rang a new Housing.com lead 92 seconds after the form and booked a site visit for Saturday. Transcript and summary are on the lead.
How we build AI

Powerful because it’s controllable.

We put AI in front of your customers, so we hold it to a higher bar than a chatbot. Four rules every Graciax feature follows.

Rule 1You approve, it executes

Reads are instant. Anything that sends, spends or hires waits as an approval card, and Undo replays an agent’s writes in reverse.

Approve before sending to customers
Message leads directly

Rule 2Privacy by redaction

Names and phone numbers become tokens before a prompt is built. Anything touching a real person runs as a tool call inside your workspace.

Call [PERSON_1] on [PHONE_1] about the 2BHK enquiry from [SOURCE]

Rule 3Priced before it runs

One prepaid AI wallet, no per-seat AI fee. Every scheduled action shows its credit cost up front and each agent has a daily cap.

CostShown first
Daily capPer agent

Rule 4Bring your own AI

Prefer the assistant you already use? CRM and HRMS are MCP servers. Keys inherit your role and every call is audit-logged.

CClaude.aiCursorClaude Code
What guides us

Our core values

Smart software that drives real results. These four ideas shape every product decision, every customer conversation and every hire.

User-centric design

We build tools that solve real problems. Every feature has to make a workday simpler from the first login, whether a human or an agent is doing the work.

Performance with purpose

We do not aim to work. We aim to excel. Every second saved and every process automated is a win we share with our customers.

Transparency and trust

Honest quotes, clear processes and careful data practices. AI that shows its cost before it runs and logs everything it does.

Empowered teams

Behind Graciax is a team that believes in ownership, learning and collaboration. We back each other to experiment and ship with confidence.

Join us

Help us build it.

A small team with a big remit: CRM, HRMS and Books, with AI in every workflow. If that sounds like your kind of problem, we would like to meet you.